01
Assess
We examine the workflow, costs, systems, risks and responsibilities.
ARTIFICIAL INTELLIGENCE SYSTEMS COMPANY
AIsystemsbuiltforcomplexoperations.
Pampero designs and develops custom software that unites specialised agents, conversational AI, operational workflows and secure integrations in one controlled system.
WHAT WE BUILD
Custom AI systems designed around the way your organisation operates.
Pampero combines intelligent software, specialised agents and secure integration to improve complex business operations.
Specialised Agents
Agents that complete defined operational tasks within clear rules, controls and escalation paths.
Conversational Systems
Voice and text systems that manage structured interactions while keeping people available when judgment is required.
Operational Software
Purpose built applications that turn AI capability into reliable workflows, records and management visibility.
Secure Integration
Systems connected to existing data, software and infrastructure through an architecture designed for the operation.
FLAGSHIP SYSTEM
Pampero Relay
Supervised complaint intake for medical device companies.
Relay answers complaint calls continuously, follows the manufacturer’s approved intake procedure and produces structured records for qualified review. Authorised personnel retain visibility and can take control whenever judgment, escalation or reassurance is required.
Relay is currently in active build and client testing. Financial and operational results will be measured after deployment.
RELAY BUSINESS CASE
Estimate the cost of continuous complaint intake.
Compare the cost of continuous staffing with an indicative Pampero Relay implementation using your own assumptions.
Illustrative outcome
- First year estimated savings
- $79,662
- Estimated annual savings after Year 1
- $109,662
- Approximate implementation fee payback
- 3.3 months
- 10 year estimated savings
- $1,066,620
View detailed projection
- Fully loaded cost per employee
- $43,750
- Potential annual staffing-cost reduction
- $131,250
- Total 10 year Pampero cost
- $245,880
- Return on investment
- 433.8%
Swipe to compare years →
| Year | Avoided staffing | Pampero cost | Net savings |
|---|---|---|---|
| 1 | $131,250 | $51,588 | $79,662 |
| 2 | $131,250 | $21,588 | $109,662 |
| 3 | $131,250 | $21,588 | $109,662 |
| 4 | $131,250 | $21,588 | $109,662 |
| 5 | $131,250 | $21,588 | $109,662 |
| 6 | $131,250 | $21,588 | $109,662 |
| 7 | $131,250 | $21,588 | $109,662 |
| 8 | $131,250 | $21,588 | $109,662 |
| 9 | $131,250 | $21,588 | $109,662 |
| 10 | $131,250 | $21,588 | $109,662 |
These estimates are illustrative and are not a guarantee of savings, regulatory compliance or staffing requirements. Actual results depend on call volume, employee costs, integrations, infrastructure, support requirements and the client’s approved complaint handling procedures. Pampero’s software is designed to support controlled, FDA regulated complaint intake workflows while keeping qualified personnel in control; it does not make final medical, safety, complaint reportability or regulatory decisions, and customers remain responsible for determining appropriate staffing, human oversight and regulatory obligations.
HOW WE WORK
From operational problem to working system.
02
Design
We define the system architecture, controls, integrations and measures of success.
03
Build and Test
We develop the software and test agreed scenarios with the client.
04
Deploy and Improve
We support launch, monitor performance and manage controlled improvements.
FOUNDER
Bruno May
Founder, Pampero
Bruno May founded Pampero to turn expensive and repetitive operating requirements into controlled software systems with measurable business value. His work combines business strategy, digital analytics and AI workflow design, supported by specialist engineering resources where additional technical depth is required.
Oxford Brookes UniversityColumbia Business SchoolWharton School
COMMON QUESTIONS
What organisations ask before discussing a system.
- What does Pampero build?
- Pampero designs custom AI systems that combine software, specialised agents, conversational interfaces and secure integration around a defined business operation.
- Is Pampero Relay a standard product?
- Relay provides a defined foundation for supervised complaint intake, but each implementation is configured around the manufacturer’s approved procedure, systems and escalation requirements.
- How does an engagement begin?
- We begin by examining the operation, the business case, existing systems and the responsibilities that must remain with people.
- Can Pampero integrate with existing systems?
- Yes. Integration requirements are defined during assessment and designed around the client’s approved data, security and operational environment.
DISCUSS A PROJECT
Discuss the operation you want to improve.
We will examine the workflow, identify where AI can create measurable value and explain what a credible system would require.